Privacy Policy

Last updated: 1 September 2026

Nurturing Beginnings Inc respects your privacy and is committed to protecting the personal information you share with us.

Mothers’ Group is an initiative of Nurturing Beginnings Inc, an ACNC-registered Australian charity. ABN 87 502 694 413.

Information we collect

We may collect personal information when you register your interest, book or attend a Mothers’ Group or event, contact us, complete a survey, make a donation, join a mailing list or otherwise interact with us.

This information may include:

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your name and contact details
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your suburb or preferred program location

information about your baby, such as their age or date of birth

booking, attendance and participation information

accessibility, support or other information you choose to provide

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survey responses and feedback
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donation and transaction information
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communications between you and Nurturing Beginnings Inc

website usage information collected through cookies and analytics tools

Please only provide information about another person when you have their permission to do so.

How we use your information

We may use your information to:

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respond to enquiries
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manage registrations, bookings, waitlists and attendance

match families with relevant Mothers’ Groups, events and support

communicate program information, reminders and updates

understand community needs and improve our programs

evaluate and report on program participation and outcomes

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process donations
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maintain the safety and effective administration of our activities

meet our legal, regulatory and funding obligations

Where practical, information used in reports to funders, partners or the public will be combined or de-identified so individuals are not identified.

Sensitive information

You may choose to provide information relating to your health, wellbeing or personal circumstances. We will only collect and use sensitive information where it is reasonably necessary for our activities and with your consent, or where otherwise permitted or required by law.

Mothers’ Group is not a crisis, medical or mental health treatment service. If we believe there is a serious threat to someone’s health or safety, we may disclose relevant information where permitted or required by law.

Service providers and disclosure

We may use trusted service providers to help operate our programs and systems, including providers for:

registrations and customer relationship management

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event bookings and ticketing
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forms and surveys
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email and communications
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website hosting and analytics
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payment and donation processing
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document and data storage
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These providers may process or store information on our behalf. Some providers may use servers located outside Australia. We take reasonable steps to select reputable providers and limit access to the information required for them to provide their services.

We do not sell personal information.

Photographs and testimonials

We will seek permission before using an identifiable photograph, video, testimonial or personal story for public communications, promotion or fundraising. You may withdraw permission for future use by contacting us, although we may not be able to remove material that has already been printed or distributed.

Website cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the website and to improve its performance. You can adjust your browser settings to limit or block cookies, although some website features may not function correctly as a result.

Our website may contain links or embedded content from third-party services. Those services have their own privacy practices, and we encourage you to review their privacy policies.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

We retain information only for as long as reasonably necessary for our activities and legal obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

Access and correction

You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.

You may also ask to unsubscribe from non-essential communications at any time.

Privacy enquiries and complaints

For questions, access or correction requests, or concerns about how your information has been handled, contact:

Nurturing Beginnings Inc
Email: hello@mothersgroup.org.au
ABN: 87 502 694 413

We will review privacy concerns and respond within a reasonable period.

Changes to this policy

We may update this Privacy Policy when our programs, systems or legal obligations change. The latest version will be published on this website with the date it was last updated.